What drawing formats do you accept? >
AI, CAD, STEP, STP, PDF and picture files are accepted. 3D files are preferred for mold assessment.
Multiple file formats are supported: AI, CAD, STEP, STP, IGS, PDF, JPG renderings and real‑sample photos. 3D model files such as STEP / STP are highly recommended for our technical team to accurately evaluate mold feasibility and craft difficulty and reduce misunderstanding. We can also assess your project if you only provide reference pictures.
Are you a real factory? Can we visit your factory?
Real acrylic factory in Dongguan with full‑in‑house production, factory visit available by appointment.
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What is the MOQ for custom products?
MOQ differs by craft & item. Small trial orders are acceptable for existing‑mold simple products.
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How long does sampling take? Is sampling fee refundable for bulk orders?
Different lead‑time for prototype & new‑mold samples. Sampling fee can be refunded upon agreed bulk quantity.
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